Contact Us
Please feel free to contact us to discuss any risk you may have or if you just have a general question you would like us to answer regarding our services.For your convenience, you can call us by telephone Monday through Friday from 8:30am to 5:00pm (EDT) at 800-252-8679.
See below for a complete listing of Quaker Company Contacts.
If you would like to contact us via the web, please click here.
Company Contacts
Management
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Karin Branscombe Vice President kbranscombe@quakerma.com Ext. 107 Karin Branscombe, Vice President, started the Agency in 1981 and is responsible for the management of the Agency. She enjoys visiting agents and spending time with the companies Quaker represents. Karin serves on the Board of Directors of Flagship Bank, Worcester Chamber of Commerce and Preservation Worcester. Born and educated in Germany, she resides in Worcester, MA. She enjoys building restoration and construction, including decorating, golfing and traveling, and particularly visiting her family and friends in the “old” country. |
Underwriting
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James Andreoli, CPCU, ASLI Sr. Account Executive jandreoli@quakerma.com Ext. 103 Jim Andreoli, Sr. Account Executive, joined Quaker Special Risk in 1988 after graduating from the College of Holy Cross, Worcester, MA and St. John's High School in Shrewsbury, MA. Responsibilities include marketing and underwriting of property and casualty accounts in New England. Holds CPCU and ASLI designations and is actively involved in youth sports and sits on the Board of Directors of several Non-profit organizations. He and his wife have three children and reside in Paxton, MA. |
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James Hawkins Sr. Account Executive jhawkins@quakerma.com Ext. 118 Jim Hawkins, Sr. Account Executive, has been with Quaker Special Risk for 20 years. With more than 25 years in the insurance industry and a graduate of Babson College, Jim has earned a “gold” star at Quaker. Out of college, Jim worked for five years with Travelers Ins. Co. His main focus is marketing and underwriting for the Commercial Lines Department. |
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Tony O'Donnell, CPCU, ASLI Account Executive todonnell@quakerma.com Ext. 104 Tony O'Donnell, Account Executive, joined Quaker Special Risk in 1995 after spending 8 years as a High School math teacher. He obtained his CPCU designation in 2000 along with an Associate in Surplus Lines Insurance in that same year. Tony focuses mostly on brokerage business in CT, RI and NH, with a special attention to Contractors, Property and Products Liability. Tony moved to the United States from England in 1987, he is married with 2 children and is very active in coaching and promoting soccer in his community. |
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Susan LaFleur, AU Account Executive slafleur@quakerma.com Ext. 116 Susan LaFleur, Account Executive, has been with Quaker Special Risk since April 2000. She began her insurance career in October 1984, two years after graduating from Assumption College with a BS degree in Psychology. She is a commercial lines underwriter handling new business and renewals with emphasis on Environmental Liability and Commercial Umbrellas. Susan resides in CT with her husband and 3 children. |
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Liam Staunton, ASLI Account Executive lstaunton@quakerma.com Ext. 109 Liam Staunton, Account Executive, has been with Quaker Special Risk for 5 years since graduating from the College of the Holy Cross with a Bachelor’s Degree in History. With an eagerness to learn the insurance industry, Liam has attended NAPSLO School, received his Property and Casualty license, Associate in Surplus Lines Insurance designation and also has a few CPCU classes under his belt. Liam has just finished his third year as a producer and currently resides in Worcester. |
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Philip McGinnis, ASLI Account Executive pmcginnis@quakerma.com Ext. 120 Phil McGinnis, Account Executive, joined Quaker Special Risk in June 2008 after spending three years as a sales representative for Assurant Health. He obtained his Property and Casualty license and Associate in Surplus Lines Insurance designation. Phil graduated from Babson College with a Bachelor's Degree in Business Administration and resides in Shrewsbury. In his spare time he enjoys coaching baseball, golfing, and reading. |
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Cathy Cronin Claims Manager/Underwriter ccronin@quakerma.com Ext. 102 Cathy Cronin, Underwriter and Claims Manager, joined Quaker Special Risk in October of 2001. Her work includes underwriting a large amount of commercial lines business and managing all claims. Cathy obtained her bachelor's degree in Health Science from Worcester State College and has completed courses through the Insurance Institute of America. In her spare time, Cathy enjoys sports, traveling and reading. |
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Marilyn Boykin Underwriter mboykin@quakerma.com Ext. 117 Marilyn Boykin, Underwriter, has worked at Quaker Special Risk since January, 1996. Marilyn's many duties include overseeing the Renewal Department, which also includes underwriting commercial lines accounts and assisting Senior Underwriters. She also pursues and interviews prospective employees. Marilyn enjoys shopping, golfing, traveling, and most importantly spending time with her three grown daughters and granddaughter. Marilyn lives in Worcester with her husband, Lee. |
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Ryan Tuomi Underwriting Assistant rtuomi@quakerma.com Ext. 132 Ryan Tuomi, Underwriting Assistant, joined Quaker Special Risk in March of 2007. His work includes underwriting commercial lines business and assists in managing claims. Ryan obtained his Bachelor’s degree in Finance and Accounting from Worcester State College in 2002. He resides in Holden with his wife Melissa and son Gavin born in May of 2006. In his spare time, Ryan enjoys skiing, biking, golfing and kayaking. |
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Gordon Lammert Underwriting Support glammert@quakerma.com Ext. 151 Gordon Lammert began his insurance career with Quaker Special Risk in January 2009. In his position of Underwriting Support, he is responsible for assisting in all Commercial Lines business and helping all Commercial underwriters at Quaker. A native of central Massachusetts, Gordon graduated in 2006 from Mount Ida College in Newton with a Bachelor's degree in Criminal Justice. In his spare time, he enjoys reading, golfing, and cheering for the Boston Red Sox. He currently resides in West Boylston. |
Professional Liability
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John Grise Sr. Account Executive jgrise@quakerma.com Ext. 127 John Grise joined Quaker Special Risk in January of 2005. He previously worked for a surplus lines wholesaler in Connecticut for six years. John is a senior account executive and manager of the professional liability department. He currently lives in Pepperell, MA with his five year old daughter. |
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Andrew Salek, CPCU Account Executive asalek@quakerma.com Ext. 105 Andrew Salek, Account Executive, joined Quaker Special Risk in September of 2002. His 10 years of experience includes admitted and non-admitted company and retail insurance operations. Andrew is a MA licensed insurance broker, Notary Public since 2000, and earned the CPCU designation in May of 2006. His responsibilities include marketing and underwriting of commercial accounts along with endorsement review and rating. He is the father of two – a beautiful girl Lindsey Grace born in August 2004 and Brendan Peter born in December 2006. |
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Carol Lynch Account Administrator clynch@quakerma.com Ext. 110 Carol Lynch began her Professional Liability career when she joined Quaker Special Risk in 2002. In her role, Carol assists in the placement of various professional lines of business. She is also responsible for small to mid-size professional renewals including Miscellaneous Professional Liability, Non-Profit Directors & Officers, Real Estate Errors & Omissions, and Architects & Engineers. Carol is married with two children. |
Personal Lines
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Cathy Telemaque Underwriter ctelemaque@quakerma.com Ext. 119 Cathy Telemaque, Underwriter, joined Quaker Special Risk in 1994. She received her B.A. in English from Worcester State College and is employed as a Personal Lines Underwriter. Since joining the firm, she has completed many insurance courses, has received her broker's license and is pursuing the CPCU designation. She is experienced in both commercial and personal lines underwriting as well as policy issuance. In her spare time she enjoys computers, needlepoint and gardening. |
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Mary Dalpe Account Executive mdalpe@quakerma.com Ext. 124 Mary Dalpe, Account Executive, has been with Quaker Special Risk since 2003. She is a Commercial and Personal Lines Underwriter who handles both binding authority and brokerage new business and renewal accounts, specializing in high-valued Homeowners risks. She continues to uphold strong relationships with agents and companies at all levels. Mary obtained her degree in Communication Disorders from Worcester State College and still lives in Worcester with her boyfriend Rick and miniature dachshund, Chili. |
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Kara Carrier Underwriter kcarrier@quakerma.com Ext. 137 Kara L. Carrier, assistant underwriter, joined Quaker Special Risk in October 2008. She graduated from Worcester State College with a B.S. in Psychology. She has 10 years of personal lines experience, previously working for a standard insurance company. Her main duties include handling all aspects of personal lines renewal accounts. Kara resides in Worcester with her family, including 2 sets of twins, a cat and a dog. |
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Evelyn Hernandez Policy Issuance Specialist ehernandez@quakerma.com Ext. 111 Evelyn Hernandez, Policy Issuance Specialist, joined Quaker Special Risk in June of 2007. She has 5 years of experience working in Personal Lines Insurance. Born and raised in Brooklyn, New York, Evelyn moved to Massachusetts in 2000 and enjoys reading, baseball, and fishing. More than anything she enjoys spending time with her husband, grown children, and grandkids. |
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Kaitlyn Grady Support kgrady@quakerma.com Ext. 131 Kaitlyn Grady, Personal Lines Support, joined Quaker Special Risk in February 2009. Her duties include processing endorsements, inspections, filing, and mail. Kaitlyn graduated from Doherty Memorial High School in Worcester, and is currently taking college classes. She enjoys fashion, shopping, and spending time with her friends and family. |
Accounting
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Gail Strout Accounting Manager gstrout@quakerma.com Ext. 108 Gail Strout, Accounting Manager, joined Quaker Special Risk in August 2008. Her primary duties include supervision of agency and company reconciliation (Accounts Receivable, Accounts Payable, Cancellations, and Audits). She is also responsible for employee benefits and payroll. Gail and her husband live in Leicester. She enjoys reading, genealogy and gardening. |
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Rose Coffey Finance/Cancellation Person rcoffey@quakerma.com Ext. 129 Rose Coffey was hired in 2004 as an Accounting Assistant and Custodian of Whitcomb Hall. Rose was born and raised in Worcester, MA. She enjoys the outdoors, sports, and reading. |
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Victoria Lane Accounting Assistant vlane@quakerma.com Ext. 126 Victoria Lane, Accounting Assistant, started working at Quaker Special Risk in August of 2007. One of her main responsibilities is handling Account Receivables. Victoria enjoys spending time with family and friends, football, baking, and quilting. |
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Kristin Bergeron Accounting Assistant kbergeron@quakerma.com Ext. 122 Kristin Bergeron graduated from Eastern Nazarene College in June of 2000 with a Bachelors degree in Business Administration as well as an Accounting Certificate. She has worked in the insurance industry for 7 years and her responsibilities at Quaker include reviewing and processing audit endorsements, handling audit disputes, and processing payables to the carriers. Kristin is the proud parent of 4 sons. |
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Dan Wright Accounting Assistant dwright@quakerma.com Ext. 128 Dan Wright graduated from Southern New Hampshire University in May 2009 with a Bachelors of Science degree in Accounting/Finance. Daniel joined Quaker as an Accounting Assistant in August 2009. His main responsibility is billing for Commercial, Personal, Brokerage, and Professional lines. Daniel is currently taking courses to complete his Masters of Science in Organizational Leadership with a Certificate in Sport Management. In his spare time, he enjoys watching and playing all sports and spending time with his girlfriend Michelle. He resides in Hopkinton, MA. |
Support Staff
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Linda Rosenlund Policy Issuance Specialist lrosenlund@quakerma.com Ext. 138 Linda Rosenlund is a graduate from Worcester State College with a BS in Psychology. Before starting at Quaker Special Risk, Linda previously worked in banking for 28 years. In her spare time, she enjoys spending time with her grown children and grand children. |
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Nancy Flek Receptionist nflek@quakerma.com Ext. 100 Nancy Flek, Receptionist, has been with Quaker Special Risk since September of 1997. She enjoys the daily contact with our agents and prides herself in providing prompt, courteous and professional service to all of our clients. |
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Adam Macek Business Analyst amacek@quakerma.com Ext. 112 Adam Macek, Business Analyst, joined Quaker Special Risk in 2005. Adam graduated from Quinsigamond Community College in Worcester with an Associates Degree in Computer Information Systems. He is responsible for many things, such as: database management, Lloyd’s reporting, website maintenance, organization of agency information, sending out monthly e-mail blasts, equipment maintenance, inventory control, and the implementation of other projects to improve business workflow. |
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Stephanie Santos Policy Issuance Specialist ssantos@quakerma.com Ext. 113 Stephanie Santos, Policy Issuance Specialist, started with Quaker Special Risk in May of 2006. She currently oversees the issuance department. Her main responsibilities include typing binding authority policies and processing endorsements. |
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Chelsea Pearson Policy Issuance Specialist cpearson@quakerma.com Ext. 106 Chelsea Pearson, Policy Issuance Specialist, started her insurance career at Quaker in September of 2007. Born and raised in Worcester, MA, Chelsea is the proud parent of a 10 year old son. In her spare time, Chelsea likes to shop, decorate, travel, and most of all spend time with her son. |
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Amanda Carpenter Support acarpenter@quakerma.com Ext. 171 Amanda Carpenter has been with Quaker Special Risk since August 2009 working in the Cancellation and Endorsement department. She was born and raised in Auburn, MA and currently lives in Worcester with her boyfriend, dog, and cat. In her free time, she enjoys traveling, sports, and reading. |
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Kerri Welsh Policy Issuance Specialist kwelsh@quakerma.com Ext. 114 Kerri Welsh, Policy Issuance Specialist, joined Quaker Special Risk in September of 2009. Kerri graduated from Massachusetts College of Liberal Arts with a BA in Sociology. Her main responsibilities include typing Binding Authority policies and processing endorsements. She lives in Worcester with her husband and 2 sons. |